home | about us | contact | site map | credits | disclaimer | bookmark

Cassava / 888.com: funds stolen after player receives personalised invitation to play


Sunday, February 13, 2011

Cassava / 888.com: funds stolen after player receives personalised invitation to play


Cassava / 888.com has a chequered history of player problems and outrageous marketing techniques. It has recently, and not a little bemusingly, been accepted into the Casinomeister pre-accredition list, and one might expect to see an improvement in their modus operandi as a result.


Sadly, not to be.


As reported in the Cassava stole my £2,000 winnings discussion at Casinomeister, 888.com is indulging in shabby behaviour on the back of dirty marketing practices:



I signed up to 888 casino and lost some money just before xmas, then after that I kept on getting emails/popups to sign up at other casinos with the promise of bonuses for my first deposit!

The first one was SpinWin, I played the games I was allowed to play, finished their rollover and I won about £1000 I think, so I thought that was great obviously, just before xmas too!

Whilst waiting for my winnings to be paid to me, another offer came up for Eurocity, after being massively up I got brave and started to bet big, and managed to get my balance up to around just under €2k!! I had to finish their 'rollover' thing again, but when I went to sign in the next day my account was blocked!

After loads of emails/calls and advice from my friend who works for a lawyers, (who said they have no right to take my winnings if I followed their rules) I was told that as I have signed up to casinos in the same group, they will not be paying me any of my winnings! Even though they bombarded me with emails/popups telling me to sign up!


Surely this is bordering on criminal? They quoted me this term;


In the event that the Company believes a user of the Service is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gambling policy adopted by the Company, then the Company may, at its sole discretion, deny, withhold or withdraw from any user any bonus or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to the Services and/or block that user's account.



Although Spin Win quoted the above clause, the closest rule I can find relating to this incident is the one sitting directly below it in the terms page:



10. Bonuses

The opening of multiple accounts on the Website or on any other sites owned and/or operated by the Company in bad faith and for the purpose of taking unfair advantage of the Company's welcome bonuses shall be considered an abusive behavior.



So in a nutshell: after playing at 888.com, the player was invited to play at some of the 888 sister sites. However, the invitations were essentially fraudulent, as the above term makes it basically against the rules to open accounts at more than one of these skins - the caveat of exactly what represents "bad faith" and "taking unfair advanatage" is defined nowhere, and one assumes that they simply mean "winning with a bonus". It was equally essentially fraudulent on the part of 888.com to pass the player's details over to the sister sites in the first place (as they evidently did), as this was a direct invitation to break the rules.


However, neither 888's responsibility in forwarding the player's details to these white label skins, nor the invitation to break the rules it represented, was acknowledged by the casino rep; she had this to say:



8th February 2011, 08:39 PM

The issue here does not stem from 888casino, it is from one of the Cassava white labels. Anything outside of 888casino and Reef Club Casino is out of my jurisdiction.



Nice.


So, 888.com sends its customers' details to its sister sites in order that they can then invite the players to open accounts which contravene the terms and conditions, and from which winnings can therefore never be cashed out.


But 888.com has no responsibility in this.


It also bears considering that although the term about "The opening of multiple accounts...at any other sites owned and/or operated by the Company" is listed in the terms, what is not listed is the actual sites themselves. The closest indication is a graphic at the bottom of the page of some, but not all, of the clones, which says "powered by 888 Holdings".


However, in order to remove any ambiguity about which sites may not be patronised the casinos should list them all. Yet they do not.


Why not?


It's extremely reasonable to speculate that 888.com and its white label clone sites are happy for customers to open accounts at as many of them as possible...as long as they lose. As soon as they go to cash out - assuming they've accepted a sign up bonus, which is invariably the case - they'll be told they broke the rules, those same rules that 888.com encouraged them to break in the first place.


What a dreadful group this is. Stay away from 888.com.



8 Previous Comments


888 is the safest and most rewarding casino i've ever played.

By Blogger Bryan Martin, at 1:28 pm  


888 is the safest and most rewarding casino i've ever played.

By Blogger Bryan Martin, at 1:28 pm  


Re: 888 poker have stolen my money!
Can anyone help me.

I have no account with 888 but nearly £200,000.00 has been taken from my bank account by cassava over a 5 month period. There are about 100 transactions for amounts between £200 and £5000 per transaction.

I don't gamble and don't even have an account with any online gaming site.

I was out if the uk during this time so did not understand what was happening till I retuned home to find my cards did not work. I checked with my bank and they said cassava Gibraltar had took the payments. I tried to find contact details for cassava online but had no success but found out they are part of 888 holdings. So I contacted them and they said they would look into the matter as they take this matter very seriously. 2 weeks have passed and I've sent many emails but they just ignor me.

I can see from online complaints that this sort of thing is very common for 888. Seems they are just a bunch if thieves. I feel like tracking down the owners and confronting them but I'm not sure I could control myself.

Also, this was a business account that they took the money from so even if someone used my identity to create the accounts 888 should not accept debits from a business account.

I'm going to take legal action against them but as they are not within the uk I think it may be difficult to take action against them

Is there any governing body who can force them to take action and investigate.

Any help would be appreciated and I offer a very generous reward should I be successful in getting my money back

By Blogger Sepideh Sarabandi, at 3:19 pm  


Re: 888 poker have stolen my money!
Can anyone help me.

I have no account with 888 but nearly £200,000.00 has been taken from my bank account by cassava over a 5 month period. There are about 100 transactions for amounts between £200 and £5000 per transaction.

I don't gamble and don't even have an account with any online gaming site.

I was out if the uk during this time so did not understand what was happening till I retuned home to find my cards did not work. I checked with my bank and they said cassava Gibraltar had took the payments. I tried to find contact details for cassava online but had no success but found out they are part of 888 holdings. So I contacted them and they said they would look into the matter as they take this matter very seriously. 2 weeks have passed and I've sent many emails but they just ignor me.

I can see from online complaints that this sort of thing is very common for 888. Seems they are just a bunch if thieves. I feel like tracking down the owners and confronting them but I'm not sure I could control myself.

Also, this was a business account that they took the money from so even if someone used my identity to create the accounts 888 should not accept debits from a business account.

I'm going to take legal action against them but as they are not within the uk I think it may be difficult to take action against them

Is there any governing body who can force them to take action and investigate.

Any help would be appreciated and I offer a very generous reward should I be successful in getting my money back

By Blogger Sepideh Sarabandi, at 3:19 pm  


Sepideh,

Send an email to me at admin@hundredpercentgambling.com with as much detail as you can, and I'll see what I can suggest.

By Blogger 100% Gambler, at 1:34 pm  


This law is just asking for an inevitable solution, whether it be the eventual legalization of online gambling due to the goverment's inability to implement, or whether it be pushed underground, forcing the normal law abiding Kuala Lumpur, Malysia citizen to become a "criminal", while in pursuit of a favorite game, hobby or recreational activity which they love, and which has been accepted by millions as a part of normal life and freedom of choice.12win casino malaysia

By Blogger Samsaung, at 11:16 pm  


Found the shill.

By Blogger Unknown, at 1:10 pm  


Found the shill.

By Blogger Unknown, at 1:10 pm  


Post a Comment


May 2005 | June 2005 | July 2005 | September 2005 | October 2005 | November 2005 | December 2005 | January 2006 | February 2006 | March 2006 | April 2006 | May 2006 | August 2006 | October 2006 | January 2007 | February 2007 | March 2007 | May 2007 | June 2007 | July 2007 | January 2008 | February 2008 | March 2008 | April 2008 | June 2008 | July 2008 | September 2008 | October 2008 | December 2008 | January 2009 | February 2009 | March 2009 | May 2009 | June 2009 | July 2009 | August 2009 | September 2009 | October 2009 | November 2009 | December 2009 | January 2010 | February 2010 | March 2010 | April 2010 | May 2010 | June 2010 | July 2010 | August 2010 | October 2010 | November 2010 | December 2010 | January 2011 | February 2011 | March 2011 | April 2011 | May 2011 | June 2011 | July 2011 | August 2011 | September 2011 | December 2011 | February 2012 | May 2012 | July 2012 | August 2012 | March 2016 | April 2016 | June 2016 | November 2016 | December 2016 | March 2017 | May 2017 | June 2017 | August 2017 | Atom feed
© 2005 hundred percent gambling

ONLINE CASINO NEWS

• Online casino news


2016

• Can't split 10s?
• Overbetting
• EV charts
• The IPCA
• Basic strategy master
• Back to the future
• Site hack

2015

• Better comp value
• Pit bosses are a pest
• 32Red buys Roxy Palace
• Winneronline is gone
• Paradise Win Casino
• Blackjack simple strategy

2014

• Court refuses Ivey winnings
• Phil Ivey versus Crockfords
• 32Red does the right thing
• Wizard Of Odds sold
• Gambling addict sues Ritz
• Better blackjack conditions
• FL: the beat goes on
• Phil Ivey and the Borgata
• LadbrokesFOBT profit
• Chat with the Met
• "Bonus abuse" and the Met
• Casino industry crooks.
• Debate to curb the FOBTs
• Labour idea to ban FOBTs

2013

• Ruby Fortune: terms buried
• Royal Vegas: bad outcome
• Russia illegalises gambling
• RV: player breaks no rules
• Gib casinos and UK laws
• The GGC (GRA) useless
• BetFred rigged games 9
• BetFred rigged games 8
• Betfred rigged games 7
• BetFred rigged games 6
• BetFred rigged games 5
• BetFred rigged games 4
• Phil Ivey: is he entitled?
• BetFred rigged games 3
• Betfred rigged games 2
• BetFred: rigged games 1
•  UK GLA Act 2013
• 888.com and Facebook
• Crockfords denies Phil Ivey
• Bad dealers
• Betfair Blackjack test
• Playtech software update
• Cheap blackjack
• Hippodrome Casino

2012

• The UK's FOBT addiction
• Conan Casino beware
• Intercasino misleading
• Fortune Lounge
• UK Gambling Commission

2011

• Small Claims Court
• Gamcare
• Full Tilt Poker saved
• Full Tilt ponzi scheme
• Casino Barcelona
• Irakli Kacharava
• Betfair processor no pay
• Full Tilt licensing meeting
• UK Gambling Commission
• Full Tilt Poker investors
• Full Tilt license suspended
• Twitter
• Betfair resolution
• Casino Web Scripts 2
• 32Red bonus marketing
• Casino Web Scripts 1
• Poker domains seized
• eCOGRA independent?
• Easystreet Sports theft
• Betfair to Gibraltar
• Rigged blackjack 2
• Betfair responses
• Rigged blackjack
• 888.com theft
• Betfair poker problem
• UK gambling controls
• Harry Reid

2010

• eWallet Xpress
• Kevin Stillmock
• Blog back up
• Betfair happy hour
• Ladbrokes bonus increase
• Absolute Poker tricks US
• Absolute Poker rigged
• Last position no difference
• Basic strategy simplified
• Online casino bonuses
• Righthaven LLC
• Ladbrokes bonus rules
• Malta LGA nonsense
• Purple Lounge theft
• UK affiliates issue
• Online casino problems
• GPWA code of conduct
• One Club Casino problems
• Rushmore theft resolved
• Realtime Gaming cheats
• Absolute Poker Ultimate Bet
• Rushmore Casino theft
• Ask gamblers service
• Intercasino bonus terms
• Profitting from poverty
• Gambling dooms UK to ruin
• Want To Stop Gambling
• Gambling Therapy
• Gordon Moody Association
• Breakeven
• Online gambling jobs
• Gamblock
• Gamble Aware
• Gamblers Anonymous
• Gamcare
• Video poker auto hold
• Gambling Wages help offer
• Blackjack double down
• Intercasino rules
• Tradition Casino warning
• Tradition Casino problem
• Be The Dealer
• eCOGRA approved casinos
• UK underage gambling
• iGaming Super Show
• eCOGRA reputable portals
• eCOGRA exposed
• Slots Oasis warning
• Slots Oasis problem
• HR 2267 comments
• HR 2267 proposed bill
• Search fully functional
• Gambling hearing delayed
• Betfair download blackjack
• Betfair blackjack
• The Federal Wie Act
• Casino Rewards warning
• Kahnawake dumps GP
• GP dumps Microgaming
• UK online gambling
• Gambling checklist
• Online casino problems
• Gambling Grumbles
• Casino Rewards
• Brian Cullingworth
• Casino Wager Tracker
• Grand Prive affiliates
• Jackpots Heaven Casino
• Kahnawake commission
• UK gambling problem
• eCOGRA and Grand Prive
• Bet365 misleading bonus
• Mastercard and Visa
• Online gambling rules
• 32Red sign up bonus
• Ladbrokes data theft
• Ladbrokes unfair settlement
• Palace group bonus rules
• Grand Prive and eCOGRA

2009

• Blackjack in the UK
• Seminole Hard Rock
• The APCW and MG
• Sportsbook.com
• Slot beaters slot strategy
• Rushmore Casino theft
• Paddy Power affiliates
• Slots
• 888.com problem
• The UIGEA
• Neteller contest winner
• 888.com bonus problem
• Casino Club meeting
• Online casino directory
• 32Red debit card bonus
• Blue Square Casino
• Budapest Affiliate Expo
• Rushmore payment issues
• Modern Blackjack volume 1
• Eurolinx certain insolvency
• Buzzluck winnings theft
• PaddyPower removed
• 32Red lawsuit
• William Hill Casino Club
• Betfair video poker
• APCW underage children
• Odds page updates
• VP Genius
• Video poker page updates
• Blackjack page updates
• Progression page updates
• Single deck page updates
• Betfair Playtech license
• Cherry Red Casino
• Online gambling debate
• William Hill & Teddy Sagi
• Rogue casinos section
• Pontoon correction
• Microgaming poker scandal
• Casino Club confiscation
• Casino Club steals €8000
• Villa Fortuna Casino
• Grand Prive affiliate issue
• CAP and Cardspike 2
• Virgin Casino bad results
• CAP and Cardspike 1

2008

• iNetbet removal from site
• Mario Galea and Malta LGA
• Cold Mountain Resort
• The AGCC
• Moneybookers privacy
• Virtual Casino rebranding
• Captain Jack Casino
• Royal Ace Casino
• Ringmaster Casino
• Catseye Casino
• Lucky Palm Casino
• Pharaohs Gold Casino
• Goldstream Casino
• Plantet 7 Casino
• Betfair bonus confiscation
• Malta LGA worthless
• The GIA
• Interwetten theft of £5000
• Lucky Ace winnings stolen
• The KGC and Absolute

2007

• HippoJo Casino
• Microgaming All Aces VP
• Neteller issues
• Lou Fabiano responds
• Lou Fabiano selling stats
• Betfair Zero Lounge
• ICE 2007 brief visit
• RTG cancels ICE visit

2006

• Crystal Palace Casino theft
• eCOGRA & Jackpot Factory
• English Harbour cheating
• Boss Media single deck
• Bella Vegas / Grand Prive
• The KGC worthless
• Gambling Federation
• Playtech sued
• Meeting Andrew Beveridge
• Playtech confirmed listing
• African Palace Casino
• G-Fed ICE discussion
• Playtech ICE meeting
• Playtech issues escalation
• Chartwell hands off

2005

• Crystal Gaming silence
• Price Waterhouse Cooper
• Crystal Gaming flotation 2
• Vegas Frontier
• Crystal Gaming flotation 1
• Playtech public listing
• African Palace & Indio
• Kiwi Casino
• Rochester Casino
• G-Fed theft 2
• Warren Cloud best avoided
• Golden Palace stupidity 3
• Golden Palace stupidity 2
• G-Fed theft 1
• Golden Palace stupidity 1
• Russia online expansion
• Wan Doy Pairs Poker
• Microgaming CPU usage
• Net Entertainment RNG
• Cryptologic & William Hill
• Casino growth slow
• English Harbour paying
• Fraudster or not
• Blackjack surrender
• Integrity casino group audit